This policy governs the use of Olly, the artificial intelligence chatbot (the “Virtual Assistant”) on Mount Holly Church’s website (the “Website”). By interacting with the Virtual Assistant, you agree to comply with this policy.

Purpose of the Virtual Assistant.

The Virtual Assistant is designed to provide information based on a preprogrammed knowledge database curated by a Mount Holly Church representative. The database includes files, documents, and content related to the church’s services, events, offerings, and other relevant information.

Limitations of the Virtual Assistant.

Information source.

Responses generated by the Virtual Assistant are drawn solely from the preprogrammed knowledge database. The Virtual Assistant’s answers may not always be accurate, complete, or up to date.

Automated responses.

All responses are automated and should not be considered definitive or authoritative. Users are encouraged to verify information by visiting the relevant sections of the Website.

Review and improvement.

A designated church representative will review chat interactions to enhance the quality, accuracy, and performance of the Virtual Assistant over time.

User guidelines.

Users should never submit personally identifiable information (PII) while interacting with the Virtual Assistant. For information on data collection while using the Website, including interactions with the Virtual Assistant, please review Mount Holly Church’s Privacy Policy.

Legal disclaimer.

Mount Holly Church is not liable for any inaccuracies or incomplete information provided by the Virtual Assistant. Users should exercise discretion when relying on the information it provides. The church reserves the right to modify this policy at any time without notice. Continued use of the Virtual Assistant constitutes acceptance of any changes.

By using the Virtual Assistant, you acknowledge that you have read, understood, and agree to this AI Chatbot Usage Policy. If you do not agree with any part of this policy, do not use the Virtual Assistant.

For questions or concerns about this policy or the Virtual Assistant, please contact Brandon Adams at badams@mhly.ch.